Privacy Policy

At The Drip Soul, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://thedripsoul.com.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, shipping and billing addresses.

Payment Information: Credit/debit card details, UPI IDs, or other payment details (processed securely via our payment partners).

Account Information: Login credentials, order history, preferences.

Technical Data: IP address, browser type, device information, and browsing behavior.

2. Purpose of Data Collection

We collect your information to:

Process and fulfill your orders.

Communicate order updates and promotional offers (with your consent).

Improve our website, products, and services.

Comply with legal obligations.

3. Consent

By using our website, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Payment gateways, shipping partners, and IT service providers.

Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your data, including:

Secure server connections (SSL).

Regular security audits.

Restricted access to personal data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent for data processing.

Lodge a complaint with the appropriate authority.

8. Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are:

Name: Shaikh Nasir

Email: thedripsoul02@gmail.com

Phone: 90827 95823

9. Changes to This Policy